Upscale retailer SSI Group launches its concierge service, dubbed The Specialist, to assist customers shopping at home.
The Specialist helps facilitate and assist customers with their shopping needs via direct digital communication.
To order, customers may get in touch with SSI’s Customer Service team through any of the following channels to inquire about a particular brand or product: [email protected].
Once the order has been confirmed, customers can settle payments through BPI (0061038329), BDO (005390001932), or Paypal (an invoice shall be emailed with a link to pay).
They also have the option to pay via all major credit cards. Portable terminals will be available and provided upon delivery. Cash on delivery will be accepted for orders worth less than P5,000.
Customers then have to send via email the proof of payment, together with their name and order number to [email protected].
Orders will be delivered within three to five days for Metro Manila and five to 10 days for provincial. Depending on the size and weight, there will be a P200 delivery fee within Metro Manila for orders less than P5,000. For provincial orders, shipment and insurance are charged to the customer.
According to SSI, The Specialist At Home concierge service will continue to operate and cater to clients even after the modified ECQ has been lifted.
The SSI Group is currently offering the concierge service for the following brands: Acca Kappa, Anne Klein, Bally, Banana Republic, Beauty Bar, Bottega Veneta, Burberry, Calvin Klein, Cartier, Charriol, Coach, Diesel, Diptyque, DKNY, Dune, Ermenegildo Zegna, Furla, Givenchy, Gucci, Hugo Boss, Kate Spade, Kurt Geiger, L’Occitane, Lacoste, Longchamp, Lush, MAC, Marc Jacobs, Massimo Dutti, Michael Kors, Montblanc, NARS, Pottery Barn, Pottery Barn Kids, Prada, Salvatore Ferragamo, Samsonite, Steve Madden, Superga, Tod’s, Tommy Hilfiger, Tory Burch, and West Elm.
More brands are expected to be added in the coming weeks.
For an updated list of brands for The Specialist, follow @SSILifePH on Instagram and Facebook or visit www.ssilife.com.ph.
