BDO Unibank Inc. said it introduced a new, easy-to-remember hotline number to streamline customer support across the Philippines.
Clients can now reach banking assistance via the updated 24/7 hotline at (+632) 8888-0000. It said that for those using PLDT or Globe landlines, the domestic toll-free number is #8888-0000, while international clients can contact the bank at +800-8-CALLBDO (2255-236).
The revamped hotline features expanded self-service capabilities, allowing clients to perform a range of banking transactions without the need for direct interaction with a customer service representative.
Users can check account and credit card balances, review recent and unbilled transactions, monitor credit card points, cash cards, and loan balances, and even lock their debit or credit cards if needed.
“We updated our hotline number to make it easy to remember for our clients. Now that we have self-service features, client callers will be more empowered, enjoy less wait time, and get faster assistance from us,” the bank said.
