In a significant step to help strengthen the logistics infrastructure in the Philippines and empower local businesses, PLDT Enterprise has entered into a strategic partnership with J&T Cargo, a leading logistics provider under the J&T Group. This collaboration aims to deliver solutions that will support J&T Cargo’s rapid expansion across the country.
Through this partnership, PLDT Enterprise will provide J&T Cargo with iGate and SIP Trunk services, ensuring high-speed internet and robust customer support capabilities essential for seamless logistics operations.
Empowering Local Businesses and Strengthening the Economy
J&T Cargo’s partnership with PLDT Enterprise supports the fast-paced growth of e-commerce and local business logistics in the Philippines. With enhanced connectivity, J&T Cargo will be able to streamline communication and optimize delivery efficiency, helping local businesses connect with their customers more efficiently. This promotes economic growth by enabling businesses of all sizes to meet customer demands and participate more actively in the digital economy.
Jay Lagdameo, Vice President and Head of Enterprise Revenue Group at PLDT Enterprise, stated, “At PLDT Enterprise, we understand that connectivity is vital to logistics. Our services aim to equip J&T Cargo to thrive in the competitive e-commerce landscape, enhancing operational efficiency which ensures sustained, exceptional customer experiences across the country.”
Elevating the Customer Experience and Digital Transformation
The iGate solution from PLDT Enterprise, designed to handle high volumes of data with minimal congestion, provides J&T Cargo with a reliable connectivity. This ensures real-time tracking and responsiveness, both elements crucial for efficient logistics.
Additionally, the SIP Trunk technology will support J&T Cargo’s contact center operations, enabling quick, scalable communication that allows representatives to manage inquiries and assist customers effectively across regions.
More than just enabling the digital transformation of J&T Cargo, this partnership supports the United Nations Sustainable Development Goals (SDGs), specifically SDG 9 on Industry, Innovation, and Infrastructure. By deploying connectivity, J&T Cargo can optimize delivery routes, minimize carbon emissions, and reduce operational waste—key steps toward more sustainable logistics. These practices benefit communities by ensuring timely deliveries while contributing to environmental sustainability.
Leon Wan, CEO of J&T Cargo, shared, “The connectivity from PLDT Enterprise not only enhances our customer service capabilities but also supports our sustainability efforts. This partnership is a crucial part of our digital transformation, allowing us to better serve the growing needs of our customers and communities.”
For businesses seeking to elevate their operations with connectivity solutions, PLDT Enterprise provides a comprehensive suite of products tailored to meet the demands of industries across the Philippines.
To learn more about how PLDT Enterprise can empower your business, visit www.pldtenterprise.com.
