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Wednesday, November 20, 2024

Cloud partnerships catalyze digitalization in the Philippines: A transformative journey for Filipino businesses

By Allen Guo, General Manager for the Philippines, Alibaba Cloud Intelligence

The Philippine government has recognized digital transformation as a cornerstone of its development agenda, essential for fostering economic growth, enhancing public service delivery, and building a more resilient economy. The Philippine Development Plan (PDP) 2023-2028 highlights the urgency of accelerating digitalization across both public and private sectors to achieve the nation’s developmental goals.

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Cloud technology is essential for any digital transformation journey to take flight especially with the booming AI development. It allows businesses to scale rapidly, reduce costs, collaborate more efficiently, and adjust their operations in real-time while optimizing their financial and human resources. Moreover, the cloud fosters seamless collaboration across teams and locations, which is essential for driving innovation in a competitive digital landscape.

Local Offerings to Empower Key Sectors

At Alibaba Cloud, we are dedicated to empowering local businesses through strategic solutions that address the unique needs of key sectors, including financial services, Business Process Outsourcing (BPO), and media.

In the financial sector, we provide institutions with secure, compliant frameworks and cutting-edge solutions that enable them to innovate and adapt to a rapidly evolving landscape. Our cloud technologies facilitate real-time data analytics, automated risk management, and customer insights, empowering financial organizations to enhance their service offerings and drive operational excellence. With a focus on security and regulatory compliance, our solutions instill confidence for navigating complex challenges while ensuring the protection of sensitive financial data.

In the BPO sector, our comprehensive cloud infrastructure enhances operational efficiency and productivity. By offering reliable and scalable cloud-based desktop solutions, we enable BPO companies to streamline processes, reduce costs, and improve service delivery. Our commitment to flexibility ensures that businesses can scale their operations in line with market demands, fostering growth and resilience in a competitive environment.

For the media industry, our advanced solutions improve content management and delivery, ensuring that organizations can meet evolving market demands effectively. Our cloud technologies have also supported global events such as Olympic Games Paris 2024, empowering media professionals to enhance their coverage and boost engagement for sports fans around the world.

Furthermore, in our recent annual flagship event, Apsara Conference 2024, Alibaba Cloud launched over 100 open-sourced Qwen 2.5 multimodal AI models and revamped its infrastructure to enhance AI computing capabilities. These advancements bolster our ability to support diverse applications across industries, unlocking new potential for businesses in the Philippines and beyond.

Through these sector-specific strategies, Alibaba Cloud is committed to driving digital transformation and fostering growth for local businesses across the Philippines.

Strengthening Local Ecosystems Through Strategic Partnerships

In addition to our service offerings, we recognize that strong partnerships are vital for driving innovation. Over the past five years, we have achieved growth in partnerships by dozens of times, demonstrating our commitment to local collaboration. We collaborate with industry leaders such as SAP Business One, Stratpoint, ePLDT, Globe Business, and Yondu, to drive innovation and enhance business capabilities. This collaboration emphasizes our belief that we are “Partner First, Stronger Together,” allowing us to leverage mutual benefits through improved incentives, project support, and consulting opportunities.

A testament to this commitment was the recent Alibaba Cloud Summit Philippines 2024, which attracted over 700 attendees, including clients, partners, and industry experts. The event focused on sharing insights and discussing key topics in digital transformation, AI, and cloud innovation for the local market.

Our collaborative efforts extend to local talent development as well. By partnering with institutions like the National University and Asia Pacific College, we are actively training the next generation in cloud computing, AI, and cybersecurity. Through our Talent Ambassador Program, which now reaches ten universities, we aim to nurture 1,000 student pioneers, ensuring a robust talent pipeline for the digital economy. By fostering this skill development, we not only enhance the capabilities of the workforce but also contribute to building a sustainable digital ecosystem in the Philippines.

Success Stories from Our Clients

The effectiveness of our offerings is clearly illustrated through the success stories of our clients. ABS-CBN and CHiNOY TV have streamlined their digital content management and delivery through our media solutions, which enhance data protection and reduce production timelines. These strategic, highly scalable and cost-effective solutions enable them to manage vast amounts of content efficiently, keeping their audiences engaged. Workcentric, a local software consultancy, underwent a profound transformation by migrating from on-premise systems to the cloud, leveraging Alibaba Cloud’s comprehensive cloud-based solutions including a mixture of security products. This shift resulted in improved compliance and enhanced operational efficiency via seamless integration and local support.

Accelerating the Philippines’ Digital Transformation

As we look to the future, Alibaba Cloud is dedicated to nurturing an innovative ecosystem in the Philippines. As announced earlier this year, we will open our second local data center in Manila, following the successful launch of our first one in 2021. This expansion will further enhance our ability to provide reliable, high-performance cloud solutions tailored to the needs of Filipino businesses.

Our ongoing investments in local infrastructure and strategic partnerships aim to drive industry innovation and cultivate local talent, making significant contributions to the country’s digital revolution. As the leading IaaS provider in the Asia Pacific since 2018, Alibaba Cloud remains committed to offering localized services and strategic partnerships that empower Filipino businesses to thrive in the evolving digital landscape.

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