Creative Examples of Customer Service by 17 Organizations

Many of us can relate to negative experiences as customers, such as being sold expired products or receiving poor service. That's why instances of companies going above and beyond with kindness and respect leave a lasting impression. It's refreshing when businesses prioritize creating a comfortable environment for people, not just focusing on profits. The following examples showcase thoughtful approaches to customer service:

1. A veterinary clinic with separate entrances for cats and dogs.

   

2. A zoo providing a dedicated bathroom for dads accompanying their young daughters.

   

3. A pizzeria designed with special steps for children to watch the chef in action.

   

4. Innovative pizza boxes that transform into tables for convenient dining in bed or on the couch.

   

5. Libraries with therapy dogs that attentively listen to young readers.

   

6. Supermarkets featuring cash registers with color-coded lights for efficient checkout.

   

7. Furniture stores organizing fittings based on assembly steps rather than product type.

   

8. A restaurant in Brazil placing food and water bowls for animals near its entrance.

   

9. Shopping carts featuring a store map on the steering wheel.

   

10. Floor stickers in restrooms displaying fun facts about Uranus for a lighthearted experience.

    

11. Original concept of karaoke in a restroom.

    

12. High-rise buildings offering elevator Twister for added fun.

    

13. An adult store ensuring customer discretion by listing purchases as from a "bookstore" on electronic receipts.

    

14. Stickers at a store indicating the ideal color of a ripe mango for buyers.

    

15. Bag and backpack stores providing 3D printed items to help customers visualize the fit of their purchases.

    

16. Vintage book-filled reading nooks at thrift bookstores.

    

17. A retail store offering a unique experience by allowing shoppers to enjoy a cold beer while browsing.