ePLDT, the industry-leading enabler of digital business solutions in the country, has introduced “eOC” or ePLDT Operations Center to further strengthen the cybersecurity and IT management of business operations.
“The group assures that enterprises are safeguarded because ePLDT is also obsessive-compulsive in providing only the best services for our customers. eOC will definitely address all these issues as it brings together all your needs in an affordable package designed especially for your business,” said Jovy Hernandez, ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups.
With the shift to digital technology brought on by the global health crisis, there has been a greater need to heighten cybersecurity and protection for business owners, especially with remote work as the new normal.
The ePLDT Operations Center is able to provide these solutions, with globally-aligned practices and the country’s foremost subject-matter experts ensuring safeguards are in place and the complexities of businesses are simplified.
The Security Operations Center (SOCaas) monitors and analyzes cyber security incidents through a combination of the right expertise, processes, technology, and threat intelligence. It provides 24/7 threat visibility, prevents false positives and allows faster detection, while its response option minimizes the damage caused by a cyber security incident and stops it from spreading.
ePLDT’s Managed Operations Center, on the other hand, gives business owners further peace of mind by proactively determining the status and relationships of critical IT infrastructure through its threshold-based and AI-led prevention.
With customer-specific Service Level Agreements (SLAs), ePLDT also can remotely operate and manage the performance and uptime of enterprises’ critical machines.
“This is in line with ePLDT’s goal of simplifying the complexities of IT for businesses,” said Nico Alcoseba, VP & Head of ICT Business for PLDT Enterprise.
“The complex business landscape requires sophisticated and customized solutions, and eOC combats issues related to security threats, downtime, and even costly investments,” he added.
