Passenger service assistants at Mactan-Cebu International Airport (MCIA) welcome arriving passengers to Cebu. MCIA continues to demonstrate its commitment to exceptional service quality by achieving Level 2 Airport Customer Experience Accreditation from Airports Council International (ACI). The milestone follows last year’s historic achievement, where MCIA became the first airport in the Philippines to receive Level 1 accreditation, setting a new benchmark for excellence.
Level 2 Accreditation
