Globe Telecom Inc. on Friday urged its customers to avoid using illegal signal boosters, which it said weakens mobile signals in surrounding areas.
The telecom arm of the Ayala Group said the use of illegally-sold signal boosters pollutes the network, causing dropped calls, choppy or garbled lines, robotic voices and weak or no signal.
“We understand network challenges that some customers experience in densely populated areas. But we appeal to them to resist resorting to the illegal use of signal repeaters, as this spoils the network experience of mobile users around them, robbing them of the life-enabling benefits of connectivity,” said Joel Agustin, Globe senior vice president and head of network planning and engineering.
The sale, purchase, importation, possession or use of portable cellular mobile repeaters and cell site equipment is banned under NTC’s Memorandum Order No. 01-02-2013, pursuant to the Public Telecommunications Policy Act.
“We call on our customers to support fair signal distribution and do their part in achieving our goal of digitalizing the nation with no one left behind,” Agustin said.
