The Bangko Sentral ng Pilipinas (BSP) asked banks offering PESONet and InstaPay services to keep customer support channels available during holidays and non-working days.
The BSP reiterated this requirement in anticipation of the public’s continued use of interoperable digital payment services over the holidays and long weekends.
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It is also in line with the BSP’s broader efforts to promote financial consumer welfare.
PESONet is a batch electronic funds transfer service that is a viable alternative for checks and recurring payments.
InstaPay is a real-time, low-value digital payments facility that can be used for more immediate payment transactions.
