Officials of the Pag-IBIG Fund on Thursday launched the Virtual Pag-IBIG, an online portal of the agency’s services to make those services available to members anytime, anywhere.
“The Virtual Pag-IBIG has been a long-term project of the Fund. Before launching, we made sure that support systems were prepared and that the security of our database had been put in place,” said Eduardo del Rosario who heads the Department of Human Settlements and Urban Development and the 11-member Pag-IBIG Fund board.
“We are happy that our long-term plans to provide our members with a more efficient and accessible service have aligned with President Rodrigo Duterte’s call to make government service responsive to the needs of the public by harnessing technology.
“We were able to respond to the President’s directive immediately because efficient and quality public service is at the heart of the Pag-IBIG Fund.”
Del Rosario and Pag-IBIG Fund chief executive Acmad Rizaldy Moti led the launch of the Virtual Pag-IBIG at the Philippine International Convention Center in Pasay City. The Virtual Pag-IBIG can be accessed through the agency’s website and has been in beta version since October.
“Pag-IBIG Fund is celebrating its 39th anniversary this month with the theme ‘Serving the Nation with Excellence and Innovation’.” Moti said.
“And what better way to mark our 39th year than with the unveiling of one of the most innovative services in our history, the Virtual Pag-IBIG. With this new service, it’s like having your own personal Pag-IBIG Fund branch at your fingertips. With just a smartphone and an Internet connection, our members can now do their transactions with the Pag-IBIG Fund online anytime, and wherever they are.”
By logging into the Virtual Pag-IBIG, Moti said, one can immediately enjoy the agency’s services such as securing a Pag-IBIG Fund Membership ID number, taking the initial step to enroll for an MP2 Savings account, and monitoring their loan application status.
Members may access even more services by creating their own Virtual Pag-IBIG accounts. With an account, members can have access to their savings records, view their loan balances and get the latest news and updates about the Pag-IBIG Fund. Members can also monitor and view the last 10 transactions made with their Pag-IBIG Fund Loyalty Card Plus.
The Virtual Pag-IBIG also features an online payment facility that allows members to pay for their loans and remit their monthly savings through PayMaya or with their Visa, Mastercard or JCB credit cards. It also has a real-time chat facility that allows members to talk to a Pag-IBIG Fund service personnel to address any concern.
