Mayor Abigail Binay has ordered the retraining of some 536 traffic enforcers to improve their management of traffic especially in the central business district.
The Makati Public Safety Administration (Mapsa) enforcers were given a series of lectures and seminars last September 3, 4, 10 and 11 at the Traffic Summit Office in the city hall.
“We are serious about giving our traffic enforcers skills retraining. Their competence as frontliners and peacekeepers commands respect and obedience from the public,” Binay said.
The mayor also encouraged the public to relay to her through Facebook complaints involving the Mapsa, and assured it that she will act on them.
Binay earlier announced that she wanted to improve the image of Mapsa enforcers, who have been the butt of criticisms on social media. Aside from new uniforms, they will also be equipped with lapel cameras to ensure transparency in their dealings with motorists.
The lectures and seminars advised adherence to Mapsa’s code of conduct and ethical standards, particularly the procedural apprehension of violators and issuance of citation tickets, and proper traffic hand gestures.
Each day of the refresher course was divided into two sessions, with one batch of trainees scheduled in the morning and another batch in the afternoon.
Meanwhile, Mapsa will also retrain some 500 traffic personnel and enforcers to be detailed in the barangays in the coming months.
