About 150 investors from Europe, US, Japan, Australia and other countries are coming to the Philippines to see first-hand why the Philippines has become the best customer experience destination for services, the Contact Center Association of the Philippines said Friday.
“The Philippines continues to be the most preferred offshore destination worldwide. Despite the challenges, the preference is still the Philippines for voice, as a compelling value proposition differentiated from any other market out there,” association president Benedict Hernandez said.
Philippines is set to host the 11th International Contact Center Conference and Expo at the Marriott Hotel in Pasay City on September 27 to 29, 2016.
ICCCE is the largest contact center industry event by size and scope. It is the leading learning and networking event of the Philippine call center industry.
On its eleventh year, the event will present speakers from Fortune 500 companies and world-famous companies such as Accenture, EGS and Frost & Sullivan.
