“It is clear to everyone that it is an isolated incident.”
I’m sure the Jollibee management will soon resolve the controversy on how a dish towel ended up deep-fried and delivered to a Jollibee customer who ordered Chickenjoy recently.
I expect the Jollibee head office to find out and disclose if it is one case of gross stupidity of an employee or in fact an act of sabotage altogether.
But it is clear to everyone that it is an isolated incident.
I don’t know of anything like this ever happening since the first time I had my Chickenjoy.
It is simply preposterous to think of such blunder committed by one worker at one franchise in Bonifacio Global City (BGC), Taguig City is widespread among Jollibee’s thousands of branches in the Philippines and abroad.
The country’s most popular fastfood chain employs tens of thousands of Filipinos throughout the archipelago.
This grievous mistake made by one employee is as damaging as it is for the BGC branch but it will not take away my family’s admiration of those Jollibee restaurant staff of all ages, whose wide smiles we’ve missed since the pandemic.
This is not like how many people lost trust and confidence in the Department of Health (DOH) vaccination program after the Dengvaxia debacle such that the government now has to convince people to get inoculated with COVID vaccine.
I strongly believe the distraught Jollibee customer who received the “fried towel” was in good faith in taking to social media and seeking an audience with my brother Raffy Tulfo regarding her grievance.
She may be entitled to damages one way or the other but we cannot help if people instinctively run to Tulfo brothers for help, which we extend in our own small way.
In his usual fashion, Raffy no question handled the issue squarely, objectively, and fairly as Tulfo brothers have attended to the multitude of requests and pleas for various assistance of our kababayan from all walks of life.
Having fulfilled such commitment for nearly 40 years, we inevitably became a dominant fixture and a catalyst in public service through the media platforms just like a number of other well-meaning journalists do.
Somehow some nincompoops still find fault in our brand of public service, a “work hazard” we have lived with for years.
In the wake of the isolated Jollibee incident, Raffy has tackled a host of other community problems including a deadly air and water pollution caused by an ethanol plant in far-flung Brgy. Mallabo, San Mariano, Isabela. Well, this pollution issue has not gone viral.
I myself will continue to find blissful fulfillment in the service of fellow Filipinos as I do having my Chickenjoy for lunch!
