The Department of Social Welfare and Development (DSWD) has announced that starting April 24, the Step 1 processing of its Assistance to Individuals in Crisis Situations (AICS) program will be back at the agency’s main office in Batasan Hills, Quezon City.
Step 1 includes the initial screening of documentary requirements and provision of schedule to the clients for further assessment.
Currently, the process is being done at the QC-X Building of the Quezon Memorial Circle.
In a statement, the DSWD said receiving of clients at the DSWD Central Office beginning April 24 will be from 6 a.m. to 3 p.m., Mondays to Fridays.
The DSWD Central advises the AICS beneficiaries to ensure that there documents are complete and up-to-date.
It can be recalled that on March 13, 2023, the DSWD Central Office set up a temporary site at the Quezon Memorial Circle while renovations were being done at the processing area.
“The renovations will provide a more conducive and safe environment for clients requesting for medical, hospitalization, burial, and transportation assistance among others,” the DSWD said.
AICS serves as a social safety net or a stop-gap mechanism to support the recovery of individuals and families from unexpected crises such as illness or death of a family member, natural and man-made disasters, and other crisis situations.
Beneficiaries of this program can avail of multiple assistance depending on their needs and assessment of the social worker, the DSWD said.
